The Mall Luton has revealed the winners of their Retailer Awards 2019, featuring a total of four accolades including Best Service Provider, Best Customer Experience, Best Food & Beverage and Best Retailer.
The results of the independent Mystery Shopping Programme have just been announced, seeing the winning store of each category win a bespoke crystal trophy plus £500!
Special mention to iCare Centre, who received a fantastic 100% in their initial Mystery Shop Visit! The store has been awarded a £100 prize for their efforts.
Lavinia Douglass, Marketing Manager at The Mall Luton, commented: “We’re delighted to announce the winners of our Retailer Awards 2019 – each one truly deserves their accolade! It’s great to be able to reward and recognise all the hard work the stores and their teams put in and we couldn’t think of a better way to end the year.”
Best Service Provider
The Mall Nursery & Creche
Best Customer Experience
Best Food & Beverage
Monsoon & Accessorize