Just two years ago, Hitchin Town Centre had been named as a finalist in the Great British High Street Awards 2019. Despite losing out on the crown, Hitchin Town Centre has remained one of the more popular destinations in Hertfordshire. As times and demands change, town centres and high streets across Hertfordshire also need to change to meet the demands of residents and visitors coming from out of town.
As residents return to the cobbled streets around the town centre, we asked the question… ‘what is missing from Hitchin Town Centre?’ In total, we had over 200 individual responses with 40 different suggestions.
Here are the top ten things missing from Hitchin Town Centre.
From 10 to 1, below is a list of the top things voted for by Hitchin residents. Some notable responses that did not make the top ten include a Vietnamese restaurant, a gin bar, toy shop, escape room and art gallery.
10. McDonalds/KFC/Nandos 2%

We are not sure McDonald’s in Hitchin would be a hit.
Would local residents really stomach a McDonalds in Hitchin Town Centre? Would Colonel Sanders be welcomed with open arms? These two fast food giants may bring the Big Mac, finger licking’ chicken and employment but what about the litter and UberEats riders? There are a number of issues that come hand in hand with today’s fast food giants.
9. Record store 3%
Owning music in a psychical format had been on a steady decline since 2010. However, nearly 5 million LPs were purchased in the UK last year alone. Most of these have been online but is there an opportunity for a savvy Hitchin entrepreneur to create a nostalgic record store experience?
8. Live outdoor entertainment 3%
Who doesn’t like getting out and experiencing live outdoor entertainment? Well, in most cases, councils don’t and they tend to be the decision makers on events in public spaces. Post-covid would be ideal for live outdoor entertainment to return to Hitchin Town Centre. The market place offers the space and Hitchin does have plenty of local talent.

Move over meat… Vegan burgers could be available in Hitchin soon
7. Vegan restaurant 3%
With plant-based food businesses, festivals, and pop-ups booming, it’s clear that veganism is become a global phenomenon. Because of this changing trend, some larger towns and cities can boast of vegan only restaurants. A Hitchin vegan restaurant could become a reality soon as the demand is clearly there.
6. Independent book store 5%
Picking up 5% of votes, an independent Hitchin book store would probably struggle given that Waterstones is positioned in such a good place but Waterstones itself is currently in a battle online giant Amazon. Independent book stores tend to be more quirky and with the right ‘keeper of books’ behind the till, the experience of buying a book in person is a lot more rewarding than hear the thud of delivery hitting the passage floor.
For the remaining things missing in Hitchin, watch our video below and don’t forget to subscribe.